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Trip Reviews

Myrtle Beach International Fam Trip

What can I say, Lancaster Tours and your drivers wowed us all - Myrtle Beach our State Representatives and 80 Germans.  The drivers were the best and we enjoyed the fact that they became willing participants in the FAM.    Their hospitality and professionalism was second to none and they smiled through some long hours.  I know that you will get a glowing report from our partners at the State level and I am sure that your willingness to be a sponsor of Go West will bring you lots of additional business.  Your drivers are definitely going to be in demand from those of us that experienced the pride that they take in the work that they do and the company they work for.
 
Sorry that there was no-one from the office on the final evening to see the standing ovation that your company and drivers received from the group.
 
Again thank you for your participation, we are excited that you are now a part of Myrtle Beach and we look forward to promoting you.
 
Sincerely,
Elaine Michaud
International Sales / Convention Services Manager



Columbia Field Trip

I just wanted to extend a HUGE thank you to you and the Lancaster Tours crew that took care of McLees Elementary last Thursday!  Our drivers were exceptional, the buses were so fancy and cool according to our students (bathrooms were a big hit!).  Our Chick-Fil-A lunch was exceptional and definitely filling.  We truly felt taken care of, even pampered somewhat!  Again, thank you for making this Columbia field trip easy for us teachers and a wonderful memory our third grade students will cherish!
 
Shelly Blalock
3rd Grade Teacher
McLees Elementary School



Recognition from Spoleto Festival USA

Kitty Hendrickson                                                                                         Lancaster Tours                                                                                                              7259A Spa Road                                                                                                              N. Charleston, SC 29418

Dear Kitty,

Thank you so much for all of your assistance with this year's Spoleto Festival and our charter needs. It was truly a pleasure to work with you and the staff of Lancaster Tours. I really appreciate everything you've done for us and our artists, who felt truly taken care of thanks to the work of you and your staff. Without your help, and the long hours put in by your drivers, the Festival would never run as smoothly as it has this season.

I wish you all a very relaxing, enjoyable summer, and look forward to seeing you again soon!

All my best,
Caitlin Cooper




Recognition from March of Dimes

Please accept my sincere appreciation for all of your efforts in making our recent "Tour of North Carolina Vineyards" such a success. We have received exclusively positive feedback from all of our guests because it was an absolutely first-class experience. Your coordination with the vineyards helped them do an outstanding job of welcoming our group and making us feel very much at home. It was a seamless day and the overall event was one that will prove very memorable for any member of our group, especially as they consider travel plans in the future. I fully trust Lancaster Tours will leap quickly to mind as an ideal, optimal choice for just about any future travel needs.

I simply can't say enough good things about Stony Knoll, Round Peak, and Laurel Gray Vineyards. Should you have a chance to work with specific vineyards in the future, I'd highly recommend each of them to be part of any future tour. I've written a thank you note to each vineyard owner and included my gratitude for their willingness to host our group. I also noted in each letter that the Tour was donated to a March of Dimes charity event by your fantastic company. Just a few of my comments from those notes to the vineyard owners ....

To Mr. and Mrs. Van Coe at Stony Knoll:
" ... we had a delightful adventure and really enjoyed the fantastic wines at Stony Knoll. We all felt as though we'd been warmly welcomed into your home."

To Mr. Ken Gulaian & Mrs. Kari Heerdt at Round Peak:
" ... We had a delightful time at Round Peak and many of the members of our group purchased wines to enjoy at home. Your Winery & Vineyard Manager, Whit Lambert, worked extremely hard and went well out of his way to ensure that all of the members of our group were comfortable and had an enjoyable experience .... the panoramic view set the perfect summer afternoon setting for sampling some of your wonderful wines. The other members of the staff were equally welcoming and our entire experience at Round Peak was ideal. I hope you'll pass our appreciation on to Whit and the other members of your team that took such great care of our group."

To Mr. & Mrs. Benny Myers at Laurel Gray:
"We had a delightful day and our visit to your idyllic vineyard was simply picturesque. . .. 1 am confident that you now have 40 new loyal fans of your extraordinary wines. . .. thank you very much for allowing Laurel G.ray to be the perfect exclamation point for our Tour. The atmosphere you have created is relaxing and inviting, the wines and other products we tasted were fantastic, and the overall impression that each member of our group took away was as unique as the grapes on your vines."

I've expressed the enthusiastic appreciation from our entire group to the staff at the March of Dimes. But I realize the tour wouldn't have been possible without the extremely generous donation from Lancaster Tours and some very diligent work on your part.

I do also want to especially thank our driver, for his time and commitment to our group. I've received many complimentary thank you notes from our guests regarding the great experience and all of them expressed gratitude to him for his expert work. He helped make the day relaxing and enjoyable for all of our guests.

Our driver arrived well ahead of me or any of our guests on Saturday morning and he kept us on schedule throughout the day. He created an entirely luxurious travel environment, even accommodating our request to play music from CD's we'd brought along! Please reiterate our thanks to Lewis. We were fortunate to have him lead us on our tour.

Our driver is a star. So is Lancaster Tours, and so are you! Thank you again very much for your patience and diligence and for making our event an extraordinary story that is being told by all of the attendees. The tour was memorable for all of us. And it is a story well worth repeating over and over, with you and Lancaster Tours deserving and receiving all of the credit.

Sincerely,
 
Bill Neurohr
211 Grimball Lane
Fort Mill, SC  29715
 



McMaster/Rain Wedding

Lynn,                                                                             

Thank you for your assistance with the buses for our daughter's wedding. Guests noted the promptness of the drivers and their respect of our requests (i.e. don't leave until full). The buses added to the enjoyment of our guests.


Your professionalism, your respecting my requests ( wanting only white buses), your availability to assist (giving me your cell number) and your courteous nature were most appreciated.

With gratitude,
Beth McMaster


Sumter High School Choir

Frankie,

I wanted to take this opportunity to tell you and your staff Thank You! For the wonderful trip to Nashville, TN. with Sumter High Choir. You and your staff went the Extra Mile to make this trip Outstanding.

From the motor coach to the driver to your expertise in the office. This trip could not have been any better.

I will recommend you and your company to any school group that we might travel with in the future. Thank you again for all your help in making this trip a success for us and Sumter High Choir.

Ken McNear
Musical Destinations
Tour Consultant
Winter Garden, Florida 34787



 
LtCol USAFR AFRC 315 OSS/OSOT

Dear Kitty,

I would like to know that our driver's supervisor is aware of our excellent experience and our praise for one of your operators. He was FANTASTIC! Our trip to Columbia was safe, comfortable and on-time. He was patient, courteous and very accommodating through the entire ordeal.

For future charter needs, we will certainly be calling Lancaster Tours! Thank you so much for all of your help.

Sincerely,
Debi Rieflin
LtCol USAFR AFRC 315 OSS/OSOT


 

Office of Community Development & Tourism

Lynn,

Mr. Williamson, the driver assigned to drive the charter for the Blessing of the Fleet event last Sunday, was terrific! Each time I spoke with him, he was very positive and friendly. I am sure this is not new news to you, as you are probably confident in your drivers, but I just wanted to let you know how we felt.

Thank,
Tracy Richter
Event Planner Assistant
Town of Mount Pleasant
Office of Community Development & Tourism
100 Ann Edwards Lane
PO Box 745
Mt Pleasant, SC 29465
www.townofmountpleasant.com



 
4th Grade, Doby's Mill Elementary School

Good morning Frankie~

I wanted to take a moment and let you know how much the kids, parents, and teachers enjoyed our field trip on Friday! I wish you could have seen the smiles on the faces of our students. With us being a rural school, this was the first time for many that they had been out of our little town....not to mention the first time ever seeing the ocean or putting their feet in the sand.

I want to compliment the driver.... he is the sweetest man...we just fell in love with him!!!! This was the twelfth time that I had planned this same field trip and I have NEVER dealt with a more friendly and professional company as Lancaster Tours.....talk about service with a SMILE !

I would appreciate the name and address of your chairperson. I want to send a formal letter of thanks on behalf of our school. I am a firm believer in recognizing superior customer service, especially during these hard economic times, and I do not want to let you or the driver's hard work go unrecognized.

Thank you again for all of your hard work....go ahead and put us down for next year...we will be back!!!

Warmest regards~

Amanda R. Cook
Fourth Grade Teacher/Team Leader
Doby's Mill Elementary School
Lugoff, South Carolina 29078



 
Prosperity-Rikard Elementary School

Sandra - First of all let me tell you how pleased we were with Lancaster Tours this past Friday and VERY pleased with our driver - Miss Libby. We would like to go ahead and get started on the planning for next year's trip so if you can, send me an email and I'll give the info for what we're looking at. Thanks!

Kelly Sue Jenkins Folk, M.Ed.
3rd grade teacher - NBCT Mid-Gen
Prosperity-Rikard Elementary School
Prosperity, SC 29127

Go Tigers!


 

Lancaster County School District

Just wanted to let you know we had a marvelous time on our trip to Charleston. From the time we left the high school until we arrived back was an adventure that will be remembered for years to come.

We arrived at Patriot's Point and were met by Miss Ann and from there she went above and beyond to make our visit there special.All of the staff there were friendly and very helpful.

Next we went to the Maritime Center where we were taking the Dolphin Cruise and Nature Tour. This is a A+ tour and very knowledgeable and friendly staff. As you are aware, some of our kids have never seen the ocean and they got to see it up close and personal. We found starfish and horseshoe crabs on the beach as well as jellyfish and shells.

I could go on and on. Thank you for all the time and energy you spent to make this a trip to remember for our kids. Attached are some pictures and I will be sending more.


Susan Steele
Buford High Special Needs and EMH Dept.
Teachers Aide
BHS GO JACKETS
When you reach the end of your rope, just reach for God's hem. It will be there.
Lancaster County School District


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2321 Airport Road | Lancaster, SC 29720
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